Paying Dart Charge

If you’ve already set up an account then, sign in to manage your account.

You can also use this service

Create a account

Challenge a fine

Apply for local resident discount if you live in Dartford or Thurrock

Also Check for paid crossings

Other ways to make payment

You can:

• Paying Dart Charge by telephone
• payment with cash at your nearest Payzone store
• set up an account by post
• payment in advance or top-up your account by post
• either payment or set up an account by phone
• Dart Charge contact telephone call centre
• Telephone: 0300 300 0120
• or instead Telephone From outside the UK: +44 (0) 300 300 0120
• Textphone: 18001 0300 300 0120
• Open Every day  5 am till midnight (opening times  are different during Christmas and New Year and bank holidays)
• Additionally we may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
• Complaints
• If you’re unhappy with your experience of using the Dart Charge, they want to hear from you straightaway. This will help them put things right and improve our future service.
• Before you contact us to make a complaint.
• Without delay and in the first place please consult our guide on how to file a complaint before completing the form below.ComplaintsBy mail to:
  Customer Service Manager
  Customer Service
  PO Box 842
  Leeds
  LS1 9QF

  What happens next?

  They will certainly endeavor to respond to your complaint within 10 working business days of receipt. Obviously If they need to take more time. In addition they will let you know why.  And in that case when you can expect to hear from them.