Pay the Dartford Crossing
You must pay the Dartford Crossing by midnight the day after you cross.
You can get a fine if you’re late or don’t pay the Dartford Crossing.
Pay the Dartford Crossing online safely and securely. Pay the Dartford Crossing with a Credit or Debit card pay by midnight after use
Use the Google journey planner map below to plan your trip over the Dartford Crossing avoid peak times.
You can also use this service
Challenge a fine
Apply for local resident discount if you live in Dartford or Thurrock
Other ways to pay
You can:
- pay by telephone
- pay with cash at your nearest Payzone store
- Dartford Crossing (Dart Charge) contact telephone call centre
- Telephone: 0300 300 0120Telephone From outside the UK: +44 (0) 300 300 0120 Textphone: 18001 0300 300 0120Open Every day 5 am to midnight (opening times are different over Christmas and New Year and bank holidays)
We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
Dart Charge Complaints
If you’re unhappy with your experience of using Dart Charge, we want to hear from you. This will help us put things right and improve our future service.
If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.
By mail to:
Customer Service Manager
Dart Charge Customer Service
PO Box 842
Leeds
LS1 9QFWhat happens next?
We will endeavor to respond to your complaint within 10 business days of receipt. If we need to take more time, we will let you know why and when you can expect to hear from us.