Pay Dart Charge

Pay Dart Charge

You must pay Dart Charge by midnight the day after using the crossing or tunnel.

You can get a fine if you’re late or don’t Pay Dart Charge. At the same time you have to pay the outstanding crossing charge.

Start now

If you’ve already set up an account then, sign in to manage your account or pay Dart Charge.

You can also use this service

Create a account

Challenge a fine

Apply for local resident discount if you live in Dartford or Thurrock

Also Check for paid crossings

Other ways to pay

You can:

pay Dart Charge by telephone

pay with cash at your nearest Payzone store

set up an account by post

pay in advance or top-up your account by post

either pay or set up an account by phone

Dart Charge contact telephone call centre

Telephone: 0300 300 0120

or instead Telephone from outside the UK 44 (0) 300 300 0120

Textphone: 18001 0300 300 0120

Open Every day  5 am till midnight (opening times  are different during Christmas and New Year and bank holidays) Additionally we may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.


If you’re unhappy with your experience of using the Dart Charge, they want to hear from you straightaway. This will help them put things right and improve our future service.

Before you contact us to make a complaint. Without delay and in the first place please consult our guide on how to file a complaint before completing the form below.


By mail to:
Customer Service Manager
Customer Service
PO Box 842

What happens next?

They will certainly endeavor to respond to your complaint within 10 working business days of receipt. Obviously If they need to take more time. In addition they will let you know why and when you can expect to hear from them.