This policy sets out the basis on which any personal data Dartford Crossing Charges Ltd
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
We take your privacy very seriously. We will ensure that all such information is processed fairly and lawfully, in accordance with current English legislation including but not limited to the Data Protection Act 1998 and the Privacy and Electronic Communication Regulations 2003. The following statement sets out our policy regarding the personal information which we collect through the website at
Information we collect
1.1 We collect information about you when you use the Website and or contact us (whether by email, post or otherwise). This information may include your name, address, telephone number and email address, together with any other information which you provide, in connection with using Dartford Crossing Charges td, whether in response to specific enquiries of otherwise.
1.2 Information is also collected when you complete and submit on-line forms (for example, “contact us” or “submission” forms) and whenever you email us your details.
1.3 We will not collect sensitive personal information about you without your explicit consent.
Information we use
2.1 We use the information collected to provide and personalise our services, both online and of line. This may include dealing with your enquiries, ensuring that content from the Website is presented in the most effective manner, providing you with information that you request from us or which we feel may be of interest to you (where you have consented to be contacted for such purposes), conducting quality assurance and or training our staff.
2.2 Where you have indicated that you wish to receive marketing or promotional material, we may use the information ourselves for marketing and promotional purposes. For example, this may include providing you with information about products and services or any investment opportunities which we believe may be of interest to you. If, at any time, you would like to opt-out of receiving future marketing and promotional material from us, please let us know..
2.3 Where dealing with your enquiry it may involve passing information to third parties.
Please note that when you visit our site, we may also log your IP address.
If you have any queries about how we use your personal data, please contact us. Looking after your information
3.1 We take appropriate security measures in relation to the sensitivity of the information which we hold on you.
3.1a Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.