Dartford River Crossing

Dartford Crossing

Dartford River Crossing. Pay by midnight the day after you use the crossing.

You can get a fine if you’re late or don’t pay the Dartford River Crossing. Furthermore  you have to pay the outstanding crossing fee.

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If you’ve already set up an account then, sign in to manage your account or pay the Dartford River Crossing.

You can:
  • pay Dartford River Crossing by telephone
  • pay with cash at a local shop  your nearest Payzone store
  • set up an account by post
  • pay in advance or top-up your account by post
  • either pay or set up an account by phone
  • Dartford Crossing contact telephone call centre
  • Telephone number 0300 300 0120
  • or instead Telephone From outside the UK: +44 (0) 300 300 0120 
  • Textphone: 18001 0300 300 0120
  • Open Every day 5 am till midnight (opening times are different during Christmas and New Year and bank holidays) Additionally we may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
  • Complaints
  • If you’re unhappy with your experience of using the service, they want to hear from you straightaway. This will help them put things right and improve the future service.
  • Before you contact us to make a complaint. Without delay and in the first place please consult our guide on how to file a complaint before completing the form below.
  • ComplaintsBy mail to:
    Customer Service Manager
    Customer Service
    PO Box 842
    Leeds
    LS1 9QF United Kingdom
  • What happens next?They will certainly endeavor to respond to your complaint within 10 working business days of receipt. Obviously If they need to take more time. In addition they will let you know why and when you can expect to hear from them.