Dartford Charge

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Dartford Crossing Charge. Pay by midnight the day after you use the crossing.

You can get a fine if you’re late or don’t pay the Dartford Crossing Charge. Furthermore  you have to pay the outstanding crossing fee.

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Dartford Charge

You must pay the charge if you use the Dartford Bridge or Tunnel between the hours of 6am and 10pm every day.

You can:

  • pay by telephone
  • pay with cash at a local shop  find your nearest store
  • Register by post
  • pay in advance by post
  • either pay or set up an account by phone
  • Contact telephone call centre
  • Telephone number 0300 300 0120
  • or instead Telephone From outside the UK: +44 (0) 300 300 0120 
  • Textphone: 18001 0300 300 0120
  • Open Every day 5 am till midnight (opening times are different during Christmas and New Year and bank holidays) Additionally we may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
  • Complaints
  • If you’re unhappy with your experience of using the Dartford Crossing charge service, they want to hear from you straightaway. This will help them put things right and improve the future service.
  • Before you contact us to make a complaint. Without delay and in the first place please consult our guide on how to file a complaint before completing the form below.
  • Complaints
  • Write to the Customer Service ManagerCustomer Service

    PO Box 842

    Leeds

    LS1 9QF United Kingdom

  • What happens next?
  • They will certainly endeavor to respond to your complaint within 10 working business days of receipt. Obviously If they need to take more time. In addition they will let you know why and when you can expect to hear from them.