Dartford Tunnel Crossing
Pay Dartford Tunnel Crossing by midnight the day after you use.
You can get a fine if you’re late or don’t pay Dartford Tunnel Crossing.
If you’ve already set up an account, sign in to manage your account or pay Dartford Tunnel Crossing.
You can also use this service to
Set up an online account
Challenge a fine
Check for any paid crossings
Other ways you can pay
pay by telephone
pay or set up an account by phone
contact the telephone call centre
Telephone: 0300 300 0120
Telephone From outside the UK: +44 (0) 300 300 0120
Textphone: 18001 0300 300 0120
Open Every day from 5 am to midnight (opening times may vary over Christmas and New Year and bank holidays) We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
If you’re unhappy with your experience, they want to hear from you. This will help them put things right and improve future service.
If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.
Customer Service Manager
PO Box 842
LS1 9QF United Kingdom
What happens next?
They will endeavor to respond to your complaint within 10 working business days of receipt. If they need to take more time, we will let you know why and when you can expect to hear from them.