Dartford Tunnel Crossing


Pay Dartford Tunnel Crossing by midnight the day after you use.

You can get a fine if you’re late or don’t pay Dartford Tunnel Crossing.

Start now

If you’ve already set up an account, sign in to manage your account or pay Dartford Tunnel Crossing.

You can also use this service to

Set up an online account

Challenge a fine

Apply for local resident discount if you live in Dartford or Thurrock

Check for any paid crossings

Other ways you can pay

You can:

  • pay by telephone

  • pay with cash at your nearest Payzone store

  • set up an account by post

  • pay in advance or top-up your account by post

  • pay or set up an account by phone

  • contact the telephone call centre

  • Telephone: 0300 300 0120

    Telephone From outside the UK: +44 (0) 300 300 0120 

    Textphone: 18001 0300 300 0120

    Open Every day from 5 am to midnight (opening times may vary over Christmas and New Year and bank holidays) We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.


    If you’re unhappy with your experience, they want to hear from you. This will help them put things right and improve  future service.

    If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.


    Postal address
    Customer Service Manager
    Customer Service
    PO Box 842
    LS1 9QF United Kingdom

    What happens next?

    They will endeavor to respond to your complaint within 10 working business days of receipt. If they need to take more time, we will let you know why and when you can expect to hear from them.