Dart Crossing Charges


You must pay the Dart Crossing Charges by midnight the day after you cross.

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You can get a fine if you’re late or don’t pay.

If you’ve already set up an account, sign in to manage your account or pay the Dart Crossing Charges.

You can also use this service

Set up an account

Challenge a fine

Apply for local resident discount if you live in Dartford or Thurrock

Check paid crossings

Other ways to pay

You can:

  • Pay the Dart Crossing Charges by telephone

  • pay with cash at your nearest Payzone store

  • set up an account by post

  • pay in advance or top-up your account by post

  • pay or set up an account by phone

  • Dartford Crossing (Dart Charge) contact telephone call centre

  • Telephone: 0300 300 0120

    Telephone From outside the UK: +44 (0) 300 300 0120 

    Textphone: 18001 0300 300 0120

    Open Every day  5 am to midnight (opening times are different over Christmas and New Year and bank holidays) We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.

    Dart Charge Complaints

    If you’re unhappy with your experience of using Dart Charge, we want to hear from you. This will help us put things right and improve our future service.

    If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.

    Complaints Dart Charge

    By mail to:
    Customer Service Manager
    Dart Charge Customer Service
    PO Box 842
    LS1 9QF

    What happens next?

    We will endeavor to respond to your complaint within 10 business days of receipt. If we need to take more time, we will let you know why and when you can expect to hear from us.