Dart Charge online
You must pay Dart Charge online by midnight the day after you cross.
You can get a fine if you’re late or don’t pay Dart Charge online.
If you’ve already set up an account, sign in to manage your account or pay Dart Charge online.
You can also use this service
Challenge a fine
Other ways to pay
pay by telephone
pay or set up an account by phone
Dartford Crossing (Dart Charge) contact telephone call centre
Telephone: 0300 300 0120
Telephone From outside the UK: +44 (0) 300 300 0120
Textphone: 18001 0300 300 0120
Open Every day 5 am to midnight (opening times are different over Christmas and New Year and bank holidays) We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
Dart Charge Complaints
If you’re unhappy with your experience of using Dart Charge, we want to hear from you. This will help us put things right and improve our future service.
If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.
By mail to:
Customer Service Manager
Dart Charge Customer Service
PO Box 842
What happens next?
We will endeavor to respond to your complaint within 10 business days of receipt. If we need to take more time, we will let you know why and when you can expect to hear from us.