Dart Charge pay online or by telephone. You must make payment by midnight the day after you use the crossing or tunnel.

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You can get a fine if you’re late or don’t pay.

If you’ve already set up an account, sign in to manage your account or Dart Charge pay online.

You can also use this service

Set up an account

Challenge a fine

Apply for local resident discount if you live in Dartford or Thurrock

Check paid crossings

Other ways to pay

You can:

• pay by telephone

• pay with cash at your nearest Payzone store

• set up an account by post

• pay in advance or top-up your account by post

• pay or set up an account by phone

• Dartford Crossing (Dart Charge) contact telephone call centre

• Telephone: 0300 300 0120

  Telephone From outside the UK: +44 (0) 300 300 0120 

  Textphone: 18001 0300 300 0120

  Open Every day  5 am to midnight (opening times are different over Christmas and New Year and bank holidays) We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.

  Dart Charge Complaints

  If you’re unhappy with your experience of using Dart Charge, we want to hear from you. This will help us put things right and improve our future service.

  If you contact us to make a complaint, please consult our guide on how to file a complaint before completing the form below.

  Complaints Dart Charge

  By mail to:
  Customer Service Manager
  Dart Charge Customer Service
  PO Box 842
  Leeds
  LS1 9QF

  What happens next?

  We will endeavor to respond to your complaint within 10 business days of receipt. If we need to take more time, we will let you know why and when you can expect to hear from us.

  Pay a one off Dart Charge